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帮助中心 > 支付/配送方式 > 网上支付小贴士

网上支付小贴士

发布日期:2010-10-01 00:00

网上支付小贴士

1、银行卡网上支付的开通手续

因各地银行政策不同,建议您在网上支付前拨打所在地银行电话,咨询该行可供网上支付的银行卡种类及开通手续。
银行名称服务热线银行名称服务热线银行名称服务热线
招商银行95555中国银行95566交通银行95559
中国工商银行95588北京银行010-96169光大银行95595
中国建设银行95533中国农业银行95599深圳发展银行95501
上海浦东发展银行95528广东发展银行95508中国邮政11185
民生银行95568华夏银行95577中信银行86668888

2、支付金额上限

目前各银行对于网上支付均有一定金额的限制,由于各银行政策不同,建议您在申请网上支付功能时向银行咨询相关事宜。

3、怎样判断网上支付是否成功?

  1. 当您完成网上在线支付过程后,系统应提示支付成功;如果系统没有提示支付失败或成功,您可通过电话、atm 、柜台或登录网上银行等各种方式查询银行卡余额,如果款项已被扣除,网上支付交易应该是成功的,请您耐心等待。
  2. 如果出现信用卡超额透支、存折余额不足、意外断线等导致支付不成功,请您登录会员中心,找到该张未支付成功的订单,重新完成支付。
小贴士:请您在48小时之内完成支付,否则我们将不会保留您的订单。

4、造成“支付被拒绝”的原因有哪些?

  1. 所持银行卡尚未开通网上在线支付功能
  2. 所持银行卡已过期、作废、挂失;
  3. 所持银行卡内余额不足;
  4. 输入银行卡卡号或密码不符;
  5. 输入证件号不符;
  6. 银行系统数据传输出现异常;
  7. 网络中断。

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