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帮助中心 > 新手上路 > 订单的几种状态

订单的几种状态

发布日期:2010-10-01 00:00

订单的几种状态

状态名称状态释义定义反馈信息
确认未确认未审核确认订单 
已确认货到付款订单已经审核确认为您发送订单已确认信件 
付款   
部分付款只收到部分订单货款为您发送订单收款信件 
已付款货款全部收到为您发送订单收款信件 
取消客户要求取消客户自行取消的订单为您发送订单取消信件
超送货范围取消超出送货范围的订单为您发送订单取消信件 
重复订单取消同一日重复定购同样商品的订单为您发送订单取消信件 
地址不详取消客户所留地址不够详细,或只留信箱,无法上门送货的订单为您发送订单取消信件 
货款逾期未收到自订单日期后7日内仍然没有收到全部货款为您发送订单取消信件 
货款不足取消部分到款后7日内余款未付为您发送订单取消信件 
发货部分发货由于订单中部分商品缺货,先将有库存的商品发货 为您发送全部发货信件
已发货全部发货为您发送部分发货信件 
退款   
部分退款退回您的部分购物款项  
全额退款退回您的全部购物款项  
退货部分退货收到了您退回订单中的部分商品 
全部退货收到了您退回订单中的全部商品  
归档已归档订单已经全部处理结束,归档保存 

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